We are committed to your satisfaction with our products. However, due to the nature of our products and the individual brands selling within our marketplace, we are unable to accept returns.
Exceptions:
We understand that unforeseen circumstances may arise. Therefore, we will consider returns for the following reasons:
- Damaged or defective items: If you receive a damaged or defective item, please contact us within 14 days of receiving the product for a replacement or full refund.
- Wrong item received: If you receive an item that does not match your order, please contact us within 14 days for a replacement or full refund.
Return Process:
To initiate a return, please contact us at pat@togeth3r.com within 14 days of receiving your order. We will provide you with detailed instructions on how to return the item.
Please note:
- All returned items must be in their original packaging, unused, and undamaged.
- Shipping costs for returns are the responsibility of the customer, unless the item is damaged or defective.